Empower Your Business with AI Agents
Empower Your Business with AI Agents
Providing Seamless Customer Experiences Across Every Touchpoint
Always There for Your Customers 24/7
Create Demand, Streamline Service, and Maximize Profitability
Trusted by 250+ Leading Brands
Trusted by 250+ Leading Brands
Intro
Intro
Services
Services
Services
Explore the AI Agents from Kata.ai
AI agents can play multiple roles in your business, reshaping traditional customer journeys into smarter, more personalized experiences. By adopting AI the right way, you'll not only reduce operational costs but also unlock new revenue generation opportunities. With AI at the forefront, your customer engagement becomes more seamless, intelligent, and tailored to their needs.
AI Customer Service Agent
Efficiently handle customer inquiries, provide instant responses, resolve issues, and ensure 24/7 support across channels like WhatsApp and chat platforms.

AI Customer Service Agent
Efficiently handle customer inquiries, provide instant responses, resolve issues, and ensure 24/7 support across channels like WhatsApp and chat platforms.

AI Customer Service Agent
Efficiently handle customer inquiries, provide instant responses, resolve issues, and ensure 24/7 support across channels like WhatsApp and chat platforms.

AI Marketing Agent
Automate marketing campaigns, create personalized content, and optimize lead generation to drive higher conversions.

AI Marketing Agent
Automate marketing campaigns, create personalized content, and optimize lead generation to drive higher conversions.

AI Marketing Agent
Automate marketing campaigns, create personalized content, and optimize lead generation to drive higher conversions.

AI Sales Agent
Engage potential customers, qualify leads, provide product recommendations, and assist in closing deals, all while streamlining the sales process.

AI Sales Agent
Engage potential customers, qualify leads, provide product recommendations, and assist in closing deals, all while streamlining the sales process.

AI Sales Agent
Engage potential customers, qualify leads, provide product recommendations, and assist in closing deals, all while streamlining the sales process.

AI HR & Recruitment Agent
Automate candidate screening, schedule interviews, assist in onboarding, making the recruitment process faster and more efficient.

AI HR & Recruitment Agent
Automate candidate screening, schedule interviews, assist in onboarding, making the recruitment process faster and more efficient.

AI HR & Recruitment Agent
Automate candidate screening, schedule interviews, assist in onboarding, making the recruitment process faster and more efficient.

Integrations
Integrations
Integrations
Enterprise System Integration
The AI agents were seamlessly integrated with various enterprise systems, including Oracle, SAP, Salesforce, Zendesk, and HubSpot.















Build AI Agents at every touchpoint:



















































Solutions
Solutions
Solutions
Solutions for Every Industry
Kata.ai provides tailored solutions to meet the unique needs of various industries, transforming customer engagement, streamlining operations, and driving business growth. Explore how our AI-driven solutions are supporting businesses in key sectors:
Financial Service Industry
Enhance customer service with AI agents handling account inquiries, transactions, loan applications, and credit simulations. Automate telesales activities, payment reminders, and collections, while securely sending OTPs for transaction verification.
FMCG & Retail
Improve sales conversion and customer loyalty with personalized marketing, automated order tracking, and AI-powered chatbots assisting in product recommendations, promotions, and customer feedback.
Healthcare & Insurance
AI-powered customer service to schedule appointments, send reminders, and provide policy information. For insurers, streamline claims processing and handle FAQs with ease to improve patient and policyholder satisfaction.
Automotive Industry
Provide AI-driven support for vehicle inquiries, maintenance scheduling, and test drive bookings. Automate customer support for post-sale services like warranties, insurance, and service center appointments.
Government Agency
Streamline citizen engagement by providing real-time assistance on government services, managing appointment bookings, and answering frequently asked questions, all with AI-powered virtual agents for a smoother experience.

Financial Service Industry
Enhance customer service with AI agents handling account inquiries, transactions, loan applications, and credit simulations. Automate telesales activities, payment reminders, and collections, while securely sending OTPs for transaction verification.
FMCG & Retail
Improve sales conversion and customer loyalty with personalized marketing, automated order tracking, and AI-powered chatbots assisting in product recommendations, promotions, and customer feedback.
Healthcare & Insurance
AI-powered customer service to schedule appointments, send reminders, and provide policy information. For insurers, streamline claims processing and handle FAQs with ease to improve patient and policyholder satisfaction.
Automotive Industry
Provide AI-driven support for vehicle inquiries, maintenance scheduling, and test drive bookings. Automate customer support for post-sale services like warranties, insurance, and service center appointments.
Government Agency
Streamline citizen engagement by providing real-time assistance on government services, managing appointment bookings, and answering frequently asked questions, all with AI-powered virtual agents for a smoother experience.

Financial Service Industry
Enhance customer service with AI agents handling account inquiries, transactions, loan applications, and credit simulations. Automate telesales activities, payment reminders, and collections, while securely sending OTPs for transaction verification.
FMCG & Retail
Improve sales conversion and customer loyalty with personalized marketing, automated order tracking, and AI-powered chatbots assisting in product recommendations, promotions, and customer feedback.
Healthcare & Insurance
AI-powered customer service to schedule appointments, send reminders, and provide policy information. For insurers, streamline claims processing and handle FAQs with ease to improve patient and policyholder satisfaction.
Automotive Industry
Provide AI-driven support for vehicle inquiries, maintenance scheduling, and test drive bookings. Automate customer support for post-sale services like warranties, insurance, and service center appointments.
Government Agency
Streamline citizen engagement by providing real-time assistance on government services, managing appointment bookings, and answering frequently asked questions, all with AI-powered virtual agents for a smoother experience.

Product
Product
Product
Introducing KataCX:
Create Your GenAI Chatbot in Less Than 5 Minutes!
No technical expertise required! Simply upload your documents, websites, PDFs, or CSV files, and your chatbot will be ready to go.
Business Impact
Business Impact
Business Impact
Maximizing Business Impact with AI at Every Stage
Achieving tangible results at every step of the journey


On time payment
Customer Satisfaction using WhatsApp
Open Rate on WhatsApp reminders


On time payment
Customer Satisfaction using WhatsApp
Open Rate on WhatsApp reminders


On time payment
Customer Satisfaction using WhatsApp
Open Rate on WhatsApp reminders

Engagement Rate
Agent Efficiency
Cost Saving

Engagement Rate
Agent Efficiency
Cost Saving

Engagement Rate
Agent Efficiency
Cost Saving

Monthly Users
Digitalization Share
Queries Resolved

Monthly Users
Digitalization Share
Queries Resolved

Monthly Users
Digitalization Share
Queries Resolved
Testimonials
Testimonials
Testimonials
What Our Clients Have to Say
"Chatbot solutions from Kata.ai have managed to improve our operational level and automate our customer engagement. It saves us a substantial amount of investment and operational costs.”
Sultan Isnainsyah
VP of Business Support & Tech Dev.
"What we like the most from Kata.ai solutions are its omnichannel and easy integration. It speeds up our business operation, so our customers can interact with Bank Rakyat Indonesia without hassle."
Kaspar Situmorang
EVP Digital Centre of Excellence BRI
"We are dealing with a lot of information from symptoms, duration, onset, and variation of input that require deep understanding, and Kata.ai's technology has the capability to help us identify that from a user input in Bahasa Indonesia."
Astri Riksahati
Public Relations Manager of Prixa
"Chatbot solutions from Kata.ai have managed to improve our operational level and automate our customer engagement. It saves us a substantial amount of investment and operational costs.”
Sultan Isnainsyah
VP of Business Support & Tech Dev.
"What we like the most from Kata.ai solutions are its omnichannel and easy integration. It speeds up our business operation, so our customers can interact with Bank Rakyat Indonesia without hassle."
Kaspar Situmorang
EVP Digital Centre of Excellence BRI
"We are dealing with a lot of information from symptoms, duration, onset, and variation of input that require deep understanding, and Kata.ai's technology has the capability to help us identify that from a user input in Bahasa Indonesia."
Astri Riksahati
Public Relations Manager of Prixa
"Chatbot solutions from Kata.ai have managed to improve our operational level and automate our customer engagement. It saves us a substantial amount of investment and operational costs.”
Sultan Isnainsyah
VP of Business Support & Tech Dev.
"What we like the most from Kata.ai solutions are its omnichannel and easy integration. It speeds up our business operation, so our customers can interact with Bank Rakyat Indonesia without hassle."
Kaspar Situmorang
EVP Digital Centre of Excellence BRI
"We are dealing with a lot of information from symptoms, duration, onset, and variation of input that require deep understanding, and Kata.ai's technology has the capability to help us identify that from a user input in Bahasa Indonesia."
Astri Riksahati
Public Relations Manager of Prixa
"Chatbot solutions from Kata.ai have managed to improve our operational level and automate our customer engagement. It saves us a substantial amount of investment and operational costs.”
Sultan Isnainsyah
VP of Business Support & Tech Dev.
"What we like the most from Kata.ai solutions are its omnichannel and easy integration. It speeds up our business operation, so our customers can interact with Bank Rakyat Indonesia without hassle."
Kaspar Situmorang
EVP Digital Centre of Excellence BRI
"We are dealing with a lot of information from symptoms, duration, onset, and variation of input that require deep understanding, and Kata.ai's technology has the capability to help us identify that from a user input in Bahasa Indonesia."
Astri Riksahati
Public Relations Manager of Prixa
"Chatbot solutions from Kata.ai have managed to improve our operational level and automate our customer engagement. It saves us a substantial amount of investment and operational costs.”
Sultan Isnainsyah
VP of Business Support & Tech Dev.
"What we like the most from Kata.ai solutions are its omnichannel and easy integration. It speeds up our business operation, so our customers can interact with Bank Rakyat Indonesia without hassle."
Kaspar Situmorang
EVP Digital Centre of Excellence BRI
"We are dealing with a lot of information from symptoms, duration, onset, and variation of input that require deep understanding, and Kata.ai's technology has the capability to help us identify that from a user input in Bahasa Indonesia."
Astri Riksahati
Public Relations Manager of Prixa
"Chatbot solutions from Kata.ai have managed to improve our operational level and automate our customer engagement. It saves us a substantial amount of investment and operational costs.”
Sultan Isnainsyah
VP of Business Support & Tech Dev.
"What we like the most from Kata.ai solutions are its omnichannel and easy integration. It speeds up our business operation, so our customers can interact with Bank Rakyat Indonesia without hassle."
Kaspar Situmorang
EVP Digital Centre of Excellence BRI
"We are dealing with a lot of information from symptoms, duration, onset, and variation of input that require deep understanding, and Kata.ai's technology has the capability to help us identify that from a user input in Bahasa Indonesia."
Astri Riksahati
Public Relations Manager of Prixa
"Chatbot solutions from Kata.ai have managed to improve our operational level and automate our customer engagement. It saves us a substantial amount of investment and operational costs.”
Sultan Isnainsyah
VP of Business Support & Tech Dev.
"What we like the most from Kata.ai solutions are its omnichannel and easy integration. It speeds up our business operation, so our customers can interact with Bank Rakyat Indonesia without hassle."
Kaspar Situmorang
EVP Digital Centre of Excellence BRI
"We are dealing with a lot of information from symptoms, duration, onset, and variation of input that require deep understanding, and Kata.ai's technology has the capability to help us identify that from a user input in Bahasa Indonesia."
Astri Riksahati
Public Relations Manager of Prixa
"Chatbot solutions from Kata.ai have managed to improve our operational level and automate our customer engagement. It saves us a substantial amount of investment and operational costs.”
Sultan Isnainsyah
VP of Business Support & Tech Dev.
"What we like the most from Kata.ai solutions are its omnichannel and easy integration. It speeds up our business operation, so our customers can interact with Bank Rakyat Indonesia without hassle."
Kaspar Situmorang
EVP Digital Centre of Excellence BRI
"We are dealing with a lot of information from symptoms, duration, onset, and variation of input that require deep understanding, and Kata.ai's technology has the capability to help us identify that from a user input in Bahasa Indonesia."
Astri Riksahati
Public Relations Manager of Prixa
"Chatbot solutions from Kata.ai have managed to improve our operational level and automate our customer engagement. It saves us a substantial amount of investment and operational costs.”
Sultan Isnainsyah
VP of Business Support & Tech Dev.
"What we like the most from Kata.ai solutions are its omnichannel and easy integration. It speeds up our business operation, so our customers can interact with Bank Rakyat Indonesia without hassle."
Kaspar Situmorang
EVP Digital Centre of Excellence BRI
"We are dealing with a lot of information from symptoms, duration, onset, and variation of input that require deep understanding, and Kata.ai's technology has the capability to help us identify that from a user input in Bahasa Indonesia."
Astri Riksahati
Public Relations Manager of Prixa
"Chatbot solutions from Kata.ai have managed to improve our operational level and automate our customer engagement. It saves us a substantial amount of investment and operational costs.”
Sultan Isnainsyah
VP of Business Support & Tech Dev.
"What we like the most from Kata.ai solutions are its omnichannel and easy integration. It speeds up our business operation, so our customers can interact with Bank Rakyat Indonesia without hassle."
Kaspar Situmorang
EVP Digital Centre of Excellence BRI
"We are dealing with a lot of information from symptoms, duration, onset, and variation of input that require deep understanding, and Kata.ai's technology has the capability to help us identify that from a user input in Bahasa Indonesia."
Astri Riksahati
Public Relations Manager of Prixa
"Chatbot solutions from Kata.ai have managed to improve our operational level and automate our customer engagement. It saves us a substantial amount of investment and operational costs.”
Sultan Isnainsyah
VP of Business Support & Tech Dev.
"What we like the most from Kata.ai solutions are its omnichannel and easy integration. It speeds up our business operation, so our customers can interact with Bank Rakyat Indonesia without hassle."
Kaspar Situmorang
EVP Digital Centre of Excellence BRI
"We are dealing with a lot of information from symptoms, duration, onset, and variation of input that require deep understanding, and Kata.ai's technology has the capability to help us identify that from a user input in Bahasa Indonesia."
Astri Riksahati
Public Relations Manager of Prixa
"Chatbot solutions from Kata.ai have managed to improve our operational level and automate our customer engagement. It saves us a substantial amount of investment and operational costs.”
Sultan Isnainsyah
VP of Business Support & Tech Dev.
"What we like the most from Kata.ai solutions are its omnichannel and easy integration. It speeds up our business operation, so our customers can interact with Bank Rakyat Indonesia without hassle."
Kaspar Situmorang
EVP Digital Centre of Excellence BRI
"We are dealing with a lot of information from symptoms, duration, onset, and variation of input that require deep understanding, and Kata.ai's technology has the capability to help us identify that from a user input in Bahasa Indonesia."
Astri Riksahati
Public Relations Manager of Prixa
Enterprise & Government Clients in Indonesia
Enterprise & Government Clients in Indonesia
Enterprise & Government Clients in Indonesia
Monthly Active Users
Monthly Active Users
Monthly Active Users
Conversations Processed using Natural Language
Conversations Processed using Natural Language
Conversations Processed using Natural Language
AI Agents for Your Business
AI Agents for Your Business
AI Agents for Your Business
Ready to Get Started?
Take the first step toward transforming your business with AI. Our team is here to guide you every step of the way.
Industries
Industries